Privacy policy

Updated on January 1st 2026

Limeat SAS is subject to the applicable rules on personal data protection, in particular the General Data Protection Regulation (GDPR) No. 2016/679 of April 27, 2016, as well as the national provisions adopted in application thereof. The purpose of this Privacy Policy is to provide you with clear, simple, and comprehensive information about how Limeat, in its capacity as data controller, collects and uses your personal data, as well as the means available to you to control this use and exercise your rights in this regard.
This privacy policy concerns personal data collected via the “limeat.fr” website and the “Limeat” mobile application.

Article 1 : Consent

By registering for our services via the mobile app or the website https://www.limeat.fr/, you agree that we may collect, process, store, and use the personal data submitted in accordance with the rules set out below.
By giving us your consent, you also have the following rights regarding your personal data:

•    Right of access
•    Right to rectification    
•    Right to erasure (right to be forgotten)    
•    Right to restriction of processing    
•    Right to data portability    
•    Right to object    
•    Right to define guidelines regarding the fate of your data after your death

Article 2 : Personal data

We only collect data that is necessary for the provision and improvement of our services:Nous collectons uniquement les données nécessaires à la fourniture et à l’amélioration de nos services :

Identification and account information :
• Name & Firstname
• Email
• Profile picture (optional)

Health-related data (optional):
• Height, weight, age, gender (subject to explicit consent)

Data related to user experience:
•    Photos of meals and list of detected ingredients
•    Game data (rankings, teams, achievements, challenges, meal history)
•    Usage statistics

Contact details from the website:
•    First and last name
•    Email address
•    Company and company size
•    Role in the company
•    Phone number

Article 3 : Why we collect data ?

The main purpose of collecting your personal data is to provide you with an engaging and personalized experience around food and wellness, while ensuring the security and optimization of our services. To this end, you agree that we may use your personal data to:
• Provide our services and facilitate their operation, including enabling the creation and management of your user account.
• Improve the user experience by resolving any technical issues and optimizing our services.
•      Personalize, evaluate, and improve our features, recommendations, and content based on your eating habits and interactions.
•      Analyze the use of our services (rankings, challenges, interactions) in order to adapt our features and offer a more engaging experience.
• Inform you about our services and send you communications if you have given your consent or if your company has expressly authorized us to do so.
• Ensure the security of the application and prevent any fraudulent use or use that is contrary to best practices.
• Comply with our legal and regulatory obligations.

Limeat also reserves the right to use this information for newsletters or email marketing.

In accordance with the law, each email includes a link to unsubscribe.

Analytics providers such as Google Analytics may be used in the application to understand how the services are used and to help us improve the services. Sensitive health data is only used with your consent and solely to tailor the user experience.

Article 4 : Data retention period

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, except to comply with legal and regulatory obligations.

Users may request the deletion of all their data from the application at any time. Unless otherwise requested, we may retain anonymous usage data for statistical purposes.

Article 5 : Data recipients and sharing

Your personal data is strictly confidential and will not be transferred to third parties for commercial and/or promotional purposes.

Only persons duly authorised by Limeat due to their duties may access your personal data, without prejudice to its possible transmission in cases required by applicable regulations.

We only share anonymised and aggregated data with client companies to provide them with statistical reports.

Data is not shared between companies, unless prior agreements have been made. Sensitive health data is stored locally on your phone in encrypted form. Other data is stored on secure servers in Europe (Azure & GCP).

Article 6 : Data security

The protection of your personal data is important to us.
Your personal data is collected, stored, processed and transferred in strict compliance with the purposes for which it was collected and in accordance with the strict rules set out in this privacy policy, which complies with all the obligations of the European General Data Protection Regulation (GDPR).

Limeat implements technical and organisational measures to ensure that Personal Data is stored as securely as possible for the period necessary to fulfil the purposes pursued, in accordance with applicable law.

This includes, in particular:
•    Encryption of data stored locally on your mobile phone    
•    Secure connection (HTTPS) for data transmission    
•    Anonymisation of data stored on our servers via a unique identifier
•    Restricted access to authorised persons only
•    Strong password connection

In the extreme case that Limeat is the victim of a malicious attack, we undertake to inform you as soon as possible and to make every effort to take all possible measures to neutralise the intrusion and minimise its impact.
In the event that you suffer damage as a result of a third party exploiting a security breach, Limeat undertakes to provide you with all the assistance you need to assert your rights.

Article 7 : Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• The right of access: You may ask us whether we process your personal data and, if so, obtain a copy of the data concerning you as well as information about its processing (purposes, categories of data, recipients, retention period, etc.). We may refuse to provide certain information if it infringes on the rights of another person.
• Right to rectification: If your personal data is inaccurate or incomplete, you may request that it be corrected so that it is updated.
• Right to erasure (right to be forgotten): You may request the deletion of your personal data in certain cases, in particular if it is no longer necessary for the purposes for which it was collected, if you withdraw your consent (and there is no other legal basis for its processing), or if its processing is unlawful. This right is not absolute and may be refused if we need to retain your data to comply with a legal obligation or defend a right in court.
• The right to restriction of processing: You may request the temporary suspension of the use of your personal data in certain situations, for example if you contest its accuracy or object to its processing. During this period, we will only be able to store your data without actively using it.
• The right to data portability: You may request to receive some of your personal data in a structured, commonly used and machine-readable format, in order to transfer it to another data controller. This right only applies to data that you have provided to us and that is processed automatically on the basis of your consent or a contract.
• Right to object: You may object, at any time and for reasons relating to your particular situation, to the processing of your personal data when it is based on our legitimate interest. We may continue to process your data if we demonstrate that there are compelling legitimate grounds that override your interests and rights, or if we need it to exercise or defend a legal right.
• The right to withdraw your consent: If we process your data on the basis of your consent, you may withdraw it at any time. This withdrawal does not affect the lawfulness of the processing carried out prior to its withdrawal.

You can exercise your rights by contacting us at support@limeat.fr, or via our website.

We undertake to respond within one month of receiving your request, except in exceptional cases requiring additional time. You can also exercise your right to delete your data directly from the application.

Article 8 : Cookies

We do not use cookies. However, we do use analytics tools such as Google Analytics within the application to collect statistics on the use of our services, in order to continuously improve your experience.

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